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I want my customers happy and offer a 100% satisfaction guarantee. To qualify for a refund, be sure to:

• eMail info@shellimakes.com within 24 hours of delivery to request a refund
• Return the item(s) in original condition, with all original packaging, within 5 days 

Shipping is not refundable.  Buyer pays return shipping & insurance. 

Shipping worldwide is via USPS Priority Mail Flat Rate. Tracking and insurance are included free of charge. I ship within 24 hours of payment in full (weekends and holidays excluded.)

International customers, please be advised...

Customs in your country may hold your parcel and/or charge a duty fee. This is determined by customs law in your area. I'm sorry that I'm not able to undervalue your parcel on postal forms to lower these potential fees, because doing so would disqualify your purchase from insurance reimbursement if damaged or lost. Thank you for appreciating my vigorous commitment to keeping your investment safe, and for understanding that international import protocols are beyond my control.

Safety matters! Shelli Makes works are hand made, soft-sculpted art pieces, created with the discerning adult collector in mind. They contain small parts and are not suitable for young children. Please protect your loved ones and purchase responsibly.

PayPal Credit is a PayPal service that lets you buy now and pay later, yet receive your item immediately. Make no payments and pay no interest if paid in full in 6 months, on purchases of $99 or more.

Here's how:

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• Check out with PayPal and then choose PayPal Credit

• Answer 2 quick questions and accept the terms

• You’ll know within seconds if you are approved

• Look for your PayPal Credit statement via email